In these busy times of receiving and writing so many multiple offers, some realtors have been getting very frustrated from not receiving any response from the sellers or buyers on your offer/counteroffer. I have two suggestions:
1. If you are emailing your offer to the agent always use the read receipt function. (In Outlook this can be accessed through the options toolbar)
2. Include a letter with your offer that includes the language:
Please find enclosed our Residential Purchase Agreement/Counter offer. Per NAC 645.632.1 you are required by statue to respond in writing. Verbal responses will not be accepted, only written responses will be accepted. Please fax you seller’s response to my fax number at 000-0000. Should you have any questions, please contact the Real Estate Division.
NAC 645.632 Notification of rejection of offer or counteroffer.
1. If a licensee represents a seller in a transaction, and if the seller does not accept an offer within a reasonable time after an offer has been presented to the seller, the licensee shall provide to the buyer or the representative of the buyer written notice signed by the seller which informs the buyer that the offer has not been accepted by the seller.
2. If a licensee represents a buyer in a transaction, and if the buyer does not accept a counteroffer within a reasonable time after a counteroffer has been presented to the buyer, the licensee shall provide the seller of the representative for the seller written notice by the buyer which informs the seller that the counteroffer has not been accepted by the buyer.
Should we not hear from you within 3 business days we have the option to file a complaint with the Real Estate Division for non-compliance of the statutes of the State of Nevada.
I would like to thank Ron Ruthe who has instituted the above language and for leading the charge against unresponsiveness. Please let me know of your success.
June 3, 2009 at 11:15 pm
Kathryn, What great information that is so timely. I am going to print this out and attach it to Summerlin’s Tuesday newsletter. Thank you. Janet
June 3, 2009 at 11:21 pm
Thanks for this great information.
June 3, 2009 at 11:22 pm
Kathryn, these are excellent suggestions! Unresponsiveness is my agents’ number one complaint!!! It is time that GLVAR addresses this issue and forces compliance amongst its members.
June 3, 2009 at 11:41 pm
That is such a straightforward, no nonsense approach to the Vulcan Time Warp of today’s real estate market.
Simple instructions and a clear reminder of the Listing Agent’s duty to present and return a response.
And, of course, the equal duty of the Selling Agent to give a timely response to a counter offer.
Well put. It will be used. Like Janet, I will place it in a meeting as well.
George
June 4, 2009 at 12:01 am
Katheryn, I think this is a great idea for agents putting in offers. I just assumed listing agents would follow this line of thinking, but with the amount of offers being submitted, it might have slipped their mind.
With our shrinking inventory, it’s getting more and more difficult for us to get accepted offers for our clients. Thanks for all your help. YOU ROCK!